What to Expect When You Hire a Contractor: From Quote to Completion

A Clear Step-by-Step Guide to Hiring a Contractor

Hiring a contractor for your home renovation, extension, or refurbishment project can feel overwhelming—especially if it’s your first time. Whether you’re upgrading a bathroom in Sidcup or building a rear extension in Dartford, knowing what to expect at every stage can make the experience far less stressful and help ensure a smooth and professional finish.

1. The Initial Enquiry and Site Visit

The process typically begins when you reach out with your requirements. A reputable contractor will arrange a site visit to assess the project, take measurements, and ask relevant questions. This is your opportunity to share your vision and get early feedback on feasibility, timeframe, and budget.

2. Quotation and Scope of Works

After the site visit, the contractor will provide a detailed quote. This should include a breakdown of labour, materials, and timeframes. Some also offer optional extras (like underfloor heating or bespoke finishes). If you’re in areas like Maidstone, Bexley, or Plumstead, make sure the quote accounts for local building regulations or planning needs.

3. Signing a Contract

Once you’re happy with the quote, a formal contract should follow. This protects both parties and sets expectations for payment terms, work schedules, and project milestones. Ask if the contractor provides a warranty on workmanship.

4. Project Kick-Off and Communication

A good contractor will begin on the agreed date and stick to a schedule. Expect regular updates throughout—from delivery of materials to key stages like demolition, structural work, plumbing, and finishing. At Mastercraft Building Contractors Ltd, we assign a dedicated contact to ensure clear communication throughout.

5. Managing Snagging and Final Handover

Before the job is complete, you’ll walk through the property with the contractor to identify any snags—minor issues that need touching up. Once these are resolved, you’ll receive final sign-off paperwork, guarantees (if applicable), and any relevant certificates.

In Summary

Hiring a contractor should be a straightforward, professional experience. With a clear process in place—from quote to completion—you’ll have peace of mind knowing your home is in safe hands.

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